The ordering process went fairly well. The one glitch was that after I sent verification info, I kept getting messages for two more days saying I still needed to send it. When I finally reached a live person (left two messages but my calls were never returned), he told me that they had received the info a day or two ago. Would have been nice if they had let me know. Rating based on ordering process only. It has been several days since they got all my info and said they would proceed with shipping, but I still haven’t received any notification that it has been shipped.